Table 4 Multivariable analysis for the Press Ganey Total Score

Age^†

1.063

(1.056 · 1.071)

0.012

0.001

 < 0.001

Area Deprivation Index^c

0.976

(0.967 · 0.985)

 − 0.002

 < 0.001

 < 0.001

Insurance

–

–

–

–

–

 Commercial

Reference category

–

–

–

–

 Medicaid

0.901

(0.783 · 1.037)

 − 0.104

0.072

0.147

 Medicare

1.034

(0.978 · 1.092)

0.033

0.028

0.24

 Other Government Insurance

1.132

(1.072 · 1.195)

0.124

0.028

 < 0.001

 Workers' compensation

0.821

(0.570 · 1.182)

 − 0.197

0.186

0.29

Race

–

–

–

–

0.001^‡

 White

Reference category

–

–

–

–

 Other

1.031

(0.943 · 1.127)

0.031

0.046

0.50

 Asian

0.669

(0.597 · 0.750)

 − 0.402

0.058

 < 0.001

 Black or African American

0.938

(0.763 · 1.153)

 − 0.064

0.105

0.54

 American Indian and Alaska Native

0.794

(0.607 · 1.039)

 − 0.231

0.137

0.093

 Native Hawaiian and Other Pacific Islander

1.274

(1.064 · 1.838)

0.335

0.139

0.016

Sex

–

–

–

–

–

 Female

Reference category

–

–

–

–

 Male

0.956

(0.921 · 0.994)

 − 0.045

0.019

0.022

Provider type

–

–

–

–

 < 0.001^§

 Physician

Reference category

–

–

–

–

 Nurse

0.973

(0.896 · 1.056)

 − 0.028

0.042

0.51

 Other

0.853

(0.789 · 0.921)

 − 0.159

0.039

 < 0.001

 Physician assistant

1.023

(0.962 · 1.088)

0.022

0.031

0.48

Wait time^||

0.764

(0.878 · 0.889)

 − 0.054

0.001

 < 0.001